In 2018, our founders Liz and Claire teamed up for a freelance project and never got paid. It sucked, but it shined a light on a larger issue in contract creative work: The way we collaborate with clients is broken.
In the years since, we developed a proven methodology to manage creative project work, to ensure that clients are on the same page every step of the way. In 2019, we launched a platform for freelancers making the transition from marketplace platforms like Upwork and Fiverr to operating independently.In 2023, we're working on a solution for small agencies and small creative team.
Ever had a project where everything just felt easy? Where the work stayed on time, in budget, and in scope? Where the client always gave the right amount of feedback, understood the strategic value of your work, and sang your praises when the project was complete?
Experienced creative professionals know that great work isn't enough to guarantee those perfect projects. Client relationships can make or break you -- and like personal relationships, they take work. Sure, clients want really talented partners. But they also want transparency and trust.
Delivering great work for clients requires a delicate balance of meeting them where they are while setting boundaries to protect the project, your team, and your reputation.
We know this because we live this. So we build products to help you guide your clients through the project so you can focus your time and attention on the "real" work. Think flexible, yet enforceable scoping; lightweight yet legally binding documentation for change requests; assistance with updates and invoices; and more.
Whether you're a freelancer, a small team, or an agency, our goal is to remove the friction from client work so you can find that flow.
All Ditto products are based on a methodology we call "agile admin." This approach is free for you adopt, regardless of whether you choose to use one of our products - we are here to unleash those creative juices!