The Ditto process helps creative professionals keep client projects on track - without an actual person to manage the project or software that sucks more time than it saves.
What Is Your Process Costing You?
Successful small agencies produce excellent creative work. But they know that's only part of the equation. They've also perfected the way they work with clients.
YOUR PROCESS MIGHT NEED AN OVERHAUL IF...
You frequently find yourself digging through emails and folders and details slip through the cracks
You're constantly reminding or responding to surprise requests and clients often request re-work and extra rounds of edits
Project timelines and scopes always seem to creep and feel difficult to rein back in
How Does Agile Admin Work?
We've borrowed principles from Agile Development to design a process purpose-built to help creative projects be more productive, predictable and - let's face it - pleasant.
Keep scope front and center
Let scope be your North Star, shaping everything from project timelines to payment schedules. Promise and then deliver.
Communicate clearly and proactively
Bring your client into the process. Set up a system that keeps them informed every step of the way - not just when you need feedback or approvals.
Work in phases
Take a step-by-step approach and work iteratively to ensure that you're staying on target. Impress your clients, don't surprise them.
Plan for partnership
You may start with a project, but over time, your client will begin to see you as a partner. Awesome. But stick to your process to deliver the best outcomes.
Let's Get Agile
Start With The Small Agency's Guide to Agile Admin
Improve your client workflow with best practices from Agile development - from proposal to final deliverable.
Dip your toe in and learn more about the principles behind Ditto.
Get Personalized Support
Ready to get serious about Agile Admin? We'll work with you to analyze your existing processes and implement Agile Admin in your agency.
We know what you're thinking... but we'll make it easy. You don't have time NOT to get Agile.
Join Our Beta Program
We're currently building a digital platform designed to make Agile Admin even easier to implement. Say goodbye to siloed and static project information; say hello to a dynamic timeline-based approach to managing files, scope changes, approvals, and more.
Join our early user cohort to get first access, help shape the final product, and enjoy discounted use of the Ditto platform.
Happy Creatives. Happy Clients.
“Ditto makes it easy for me to stay accountable with my clients and vice versa. It helps me stay organized, and I always know when I’ll get paid.”
"In a growing business with contractors coming and going, Ditto is my project + contractor ‘memory’."
"Ditto ensures that there are never questions about where a project stands, how much it’s going to cost, or when I’ll see an invoice."
We're Optimistic Optimizers
Hi! We're Liz and Claire. We're not certified PMPs or project managers. We're small agency owners who know what it's like to keep a million balls in the air, and have experienced that feeling of dread when a project starts to go sideways.
A few years in, we started to get as serious about process as we were about the creative work. But the often recommended "airtight contracts" with aggressive legalese plus complicated Gantt charts detailing unrealistic timelines didn't really feel like the answer... I mean, how do you build a flexible, functional client relationship that way? And who wants to spend more time documenting the project than actually doing the work?
In the end, we found a method that worked... and it was pretty simple.
We borrowed principles from Agile software development to create a streamlined and easily replicable framework for managing creative projects - we call it Agile Admin. It's a process that's both proactive and flexible. It's designed to keep scope front and center, to gather better, more helpful feedback from clients, to keep payments on track, and to keep clients in the loop, every step of the way. Now, we help others work this way, too.